Retail

Retail deals daily with high transaction volumes, consumer relationships at scale, large workforces and a presence increasingly divided between physical stores and digital channels. In this environment, small risks recur, and what seems like a one-off can become structural.

Mendes advises retailers and wholesalers on commercial and customer service policies, supplier contracts and commercial leases, management of labor liabilities and collective bargaining, tax planning and defense of individual and collective consumer claims, including before consumer protection authorities. Preventive work, reviewing practices before they turn into litigation, is the backbone of the firm's work in the sector.